Managed IT & Security Plans
Three flat-rate plans, priced per user per month. Each plan includes everything in the one before it.
Essentials
Unlimited help desk, proactive maintenance and core protection for every device.
Secure
Everything in Essentials, plus 24/7 threat detection and response, advanced email security, cloud backup and staff security training.
Secure + Compliance
Everything in Secure, plus the controls, written policies and audit-ready records to help you meet NYDFS, HIPAA and FTC Safeguards requirements.
Every plan includes
- Unlimited remote help desk, with no ticket caps or surprise hourly bills
- 24/7 monitoring and automatic updates for computers and software
- Microsoft 365 or Google Workspace administration
- Multi-factor authentication set up and enforced for every user
- Managed antivirus on every device
- New-hire setup and secure offboarding when people leave
- Coordination with your internet provider, printer company and software vendors
- Flat monthly pricing per user, so your IT costs are predictable
Compare plans
| Feature | Essentials | Secure | Secure + Compliance |
|---|---|---|---|
| Support | |||
| After-hours emergency support | Optional add-on | Included: 24/7 for outages and security incidents | Included: 24/7 |
| Response priority | Standard | Priority | Highest priority |
| Technology reviews | Annual | Quarterly, with a security scorecard | Quarterly, plus virtual CIO / CISO guidance |
| Security | |||
| Antivirus | Built-in protection, managed | Next-generation antivirus | Included |
| 24/7 threat detection and response by a live security team | Not included | Included | Included |
| Microsoft 365 account-takeover protection | Not included | Included | Included |
| Email security and anti-phishing | Standard filtering | Advanced filtering | Advanced, plus email encryption and data-loss prevention |
| Web filtering against malicious sites | Not included | Included | Included |
| Security awareness training and phishing tests | Not included | Included: Monthly | Included: Monthly, with completion reports |
| Business password manager and dark web monitoring | Not included | Included | Included |
| Device management and full-disk encryption | Not included | Included | Included |
| Application control (only approved software can run) | Not included | Not included | Included |
| Vulnerability scanning | Not included | Not included | Included: Monthly |
| Security log monitoring and retention | Not included | Not included | Included |
| Backup and recovery | |||
| Microsoft 365 / Google Workspace backup | Not included | Included | Included: With tested restores |
| Incident response | Available | Initial containment included | Included: With a written response plan and annual drill |
| Compliance | |||
| Cyber-insurance application support | Not included | Included | Included |
| Annual risk assessment | Not included | Not included | Included |
| Written security policies (WISP) | Not included | Not included | Included: Reviewed yearly |
| Quarterly user-access reviews | Not included | Not included | Included |
| Documentation for NYDFS Part 500, HIPAA or FTC Safeguards reviews | Not included | Not included | Included |
Secure + Compliance gives your firm the controls and records regulators and auditors look for. Your firm stays responsible for its own compliance filings.
Servers, networks and projects
Servers, firewalls and Wi-Fi equipment are managed under the same plan as your users and quoted separately, based on what you run. Every managed server includes backup. One-time projects, such as Microsoft 365 migrations, office moves and new hardware rollouts, are scoped and quoted up front.
Not sure which plan fits?
Book a free IT and security assessment. We'll review your devices, accounts and backups, show you where the gaps are, and recommend the plan that fits, with a fixed monthly quote.
Contact usBook Your Free Security Assessment
Tell us a little about your business and current IT setup. NY Solutions Group LLC will help identify security gaps and recommend practical next steps.